Extra 10% Off. Code: 27NEW
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Beautiful dress and beautifully made. Great communication from the company from ordering to delivering my dress. Would definitely recommend never thought i would order my dress online but i took a gamble and so glad i did exactly like picture and brilliant price.
I absolutely LOVED this dress. I got so many compliments and the price was great. Highly recommend 27dress.
Like many I was hesitant to order online, but after visiting a dozen bridal shops I still couldn't find the kind of dress I was looking for with a price tag I could afford. I kept seeing ads for 27dress, so I finally checked it out and ordered this dress in picture color. Best decision! This dress was incredible. Customer service was very responsive to my inquiries. I wasn't sure what to expect when the dress came, but they did exactly what I asked and it turned out perfectly. I did have to have a few adjustments on the fit, but my seamstress was extremely impressed with the quality of the dress' workmanship. The fabric is lovely and soft make it so dreamy! In short: good company, great quality, gorgeous dresses - at a fraction of the cost of most bridal shops!
The dress is beautiful in person and exactly as pictured on the site. I went for the custom sizing and the dress is a little snug but I'm in the process of loosing weight so I planned for it to be that way. Very happy overall.
It’s the first time I ordered from this site. The fitting and quality is amazing. In fact, one of the dress needed to be enlarged the last minute, the tailor was surprised the quality of the dress and the lining, it has made the alteration possible.
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