Extra 10% Off. Code: 27NEW
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This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.
1) Worry-free returns are available for standard sizes within 30 days. Custom sizes are final sale.
2) Please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This is a measurement of the fullest part of your bust or body circumference at the bust. It is a body measurement which measures the circumference of a woman's torso at the level of the breasts.
Wrap the tape around the fullest part of your bust and center the tape on your back so it's levelled all the way around.
Tips:
- This isn't your bra size!
- Your arms should be relaxed, and down at your sides.
- Wear the bra you're planning to wear with your dress when taking this.
This is a measurement of your natural waistline, or the smallest part of your waist.
Run tape around natural waistline, keeping tape parallel with floor. Bend to one side to find natural indentation in torso. This is your natural waist.
This is a measurement around fullest part of your buttocks.
Wrap tape around the fullest part of your hips, which is usually 7-9" below your natural waistline. Keep tape parallel with floor all the way around.
This is the distance from your hollow to the hem of the dress.
Hold the measuring tape at your hollow while a friend pulls it down to the length you want your dress.
Tips:
- When taking this measurement, stand straight with your feet together.
- We define knee length as the area just below your knee caps.
- Measuring too high may result in a dress that is too short.
- If this is a floor length dress please make sure you measure without wearing shoes.
Size Chart Tips:
To ensure the best fit, please carefully follow the measurement instructions above. Use a flexible measuring tape and measure yourself while wearing undergarments similar to those you will wear with your dress.
Important Tips:
If you have any questions or need assistance, feel free to contact us via the online chat at the bottom right corner or email our support team at service@27dress.com for personalized help.
My dress is absolutely stunning - is exactly as pictured, colour perfect, applique perfect, and of extremely excellent sewing quality. I am overjoyed with this dress - excellent service - excellent value for money. Thanks 27dress - I can't wait to wear this gorgeous gown on my wedding day.
I love my dress it's perfect and it feels wonderful, next year around this time I am going to order my dream wedding Dress. I love the quality and customer service. I would love to send you a picture but I'm not sure how to do it in the review website.
I am so glad that I ordered my dress from 27dress. This dress is beautiful. The price you pay DEFINITELY does not reflect the amount of work that went into this dress. Hat's off to the dress makers! 27dress's customer service is amazing. I got my questions answered straight away. It took a little bit longer for my dress to be made but customer service was very reassuring. I had my dress made to measure and the measurements were perfect. I highly recommend this dress and 27dress.
I was very hesitant with ordering online in general, but I was even more hesitant with ordering from China. After much research, I took my measurements and placed my order. The dress arrived exactly when they said it would, and it fit me perfectly! I couldn't be happier with getting such a great deal on my dream dress. Just make sure you measure yourself correctly, and always go a little bigger as opposed to smaller if your measurements don't exactly line up with the size. The length is perfect. I couldn't be happier with my purchase.
I was apprehensive when ordering as I like to see before I buy..and it's a lot of money to spend on something without first checking out the quality. However I was more then happy with the result! The dress is stunning. The fine details are done well..and it looks far more expensive then it actually is. It really is the perfect fit. I cannot fault anything about the dress..or the service and communication I received. I would highly recommend ordering from 27dress.
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