Extra 10% Off. Code: 27NEW
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This dress came in today and is just as stunning on my grandaughter as it is in this picture, so please with it and the fit is perfect. Thanks 27dress!!!
I can't believe how great the service is from 27dress. I tried the same style dress on in a shop, which was $1300, and decided to take a chance on here. 27dress contact me on the day I submitted my measurements to confirm my strange sizings and then they got to work making my dress straight away. There were no reviews about this particular dress so after reading the great reviews on all of the other dresses I felt I had nothing to lose. The quality of the dress is as good as, if not better than, the dress I tried on in the shop. It fits like a glove and was delivered within 4 weeks of placing the order.
When I received my dress in the mail, I was extremely excited. I had ordered the dress custom to my measurements, and it showed up much earlier than expected. Originally my dress was delayed due to an increase in orders, but 27dress did a fantastic job of keeping me informed and updated on the status of my order. I am extremely excited to wear my beautiful dress, and extremely satisfied with the high level of customer service I received. I would recommend 27dress to anyone!
I am so happy with the dresses I bought from 27dress. I was so worried about design, style and fabrications, but as soon as I received them, I was in awe of the dresses!!! Thank you 27dress!!!
Absolutely amazing and stunning dress. Fell in love when I seen it online, once I received it, I was beyond happy. The material was amazing, lovely quality. Was so nervous about buying online but so thankful I did!
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