Extra 10% Off. Code: 27NEW
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
It’s amazing. I am a happy customer and a loyal customer to you too! I bought this dress and got it custom made. It took about 32 days to arrive at my door since i placed the order and I am absolutely amazed when I got it. Thank you 27dress and I will be ordering my other dresses soon.
It is the first time to order dress online, and it is my wedding gown!! But it turns out to be a perfect one! The customer sevice helped me a lot, she promised to send me pictures when the dress is done, i would love to share the picture here to help other brides to make the decision !! I can say that they really did a great job for my wedding gown!!
I received the exact gown with the same design as I had seen on the website. The gown was delivered on time plus the other accessories I had ordered. I love the gown and can't wait to wear it on my wedding day. I love 27dress and will keep shopping with you.
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