Extra 10% Off. Code: 27NEW
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This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.
1) Worry-free returns are available for standard sizes within 30 days. Custom sizes are final sale.
2) Please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This is a measurement of the fullest part of your bust or body circumference at the bust. It is a body measurement which measures the circumference of a woman's torso at the level of the breasts.
Wrap the tape around the fullest part of your bust and center the tape on your back so it's levelled all the way around.
Tips:
- This isn't your bra size!
- Your arms should be relaxed, and down at your sides.
- Wear the bra you're planning to wear with your dress when taking this.
This is a measurement of your natural waistline, or the smallest part of your waist.
Run tape around natural waistline, keeping tape parallel with floor. Bend to one side to find natural indentation in torso. This is your natural waist.
This is a measurement around fullest part of your buttocks.
Wrap tape around the fullest part of your hips, which is usually 7-9" below your natural waistline. Keep tape parallel with floor all the way around.
This is the distance from your hollow to the hem of the dress.
Hold the measuring tape at your hollow while a friend pulls it down to the length you want your dress.
Tips:
- When taking this measurement, stand straight with your feet together.
- We define knee length as the area just below your knee caps.
- Measuring too high may result in a dress that is too short.
- If this is a floor length dress please make sure you measure without wearing shoes.
Size Chart Tips:
To ensure the best fit, please carefully follow the measurement instructions above. Use a flexible measuring tape and measure yourself while wearing undergarments similar to those you will wear with your dress.
Important Tips:
If you have any questions or need assistance, feel free to contact us via the online chat at the bottom right corner or email our support team at service@27dress.com for personalized help.
The dress is beautiful. I had it custom fit, and it was a little tighter in the middle than I would have liked. It is also a bit heavier than expected as there are several layers under the dress. All in all, good quality for the price.
I can't say enough about this dress. I looked several places and this exact dress was well over $1000. The dress was more beautiful than I imagined. I will order again for any event that requires a gown. Thanks for making my day even more special!
I absolutely love this dress. It's simple and elegant. Beautifully made for a decent price! I can't wait to wear it on my big day!
I received so many compliments on this dress!! It was perfect for my ceremony and my personal style. I paid the extra to have it custom sized and they were great about double and triple checking the measurements. My only concern was that it did come in 18 inches too long. I had to take it to a local seamstress to have the excess material cut and hemmed. She even added a bustle for me for after the ceremony. It was a lot heavier of a dress than I had imagined from the pictures. Again, a year later I still get tons of compliments on what a gorgeous dress I had. It absolutely made me feel beautiful on my wedding day!
I absolutely was thrilled with the finished product, I was nervous throughout the entire process as buying online is always risky.. But the customer service was exceptional and they always answered all my queries.
The dress arrived on time with enough time in case I needed to have it altered (which wasn't the case) .. My dress was custom made and it fit me perfectly. The quality of the dress was top notch and it was just beautiful.
I have recommended 27dress to my sister in law who is getting married in a couple of weeks, she has just received her dress from 27dress and she absolutely loves her dress!
I would definitely recommend you guys to anyone who plans to get married soon!!
Thank you all so much for your hard work and great communication to making my dream dress perfect.
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