Extra 10% Off. Code: 27NEW
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
I received very flattering compliments on my dress. I got custom measurements and it fit perfectly. I had to request expedited shipping because of our scheduled flight and we got it just in time. It was elegant, classy, very charming and dainty. I got a simple bedazzled belt to go with it. My husband, who has pretty high standards with clothes, surprisingly fell in love with it too. Too bad I can only wear it once. I wouldn't have picked any other dress after looking online for several months.
I was super skeptical to purchase a wedding gown off the internet especially with the price a fraction of bridal boutiques. I did my research and saw 27dress was legit. And figured worst case the dress needed to be replaced best case I saved more than $1000 on my dream dress. Well after back and forth measurements for perfect fit with custom size option (so happy I did that). Also customized various parts of the dress for a very nominal fee. I ended up with the most amazing dress. I can’t wait for my wedding day. Thank you 27dress!
I love my wedding dress and i can’t wait to wear it! It is stunning and gorgeous.... size fits to a tee!! Thank you for one less stress thing to worry about!
Thank you so much for the incredible wedding dress 27dress!! The photos simply don’t do it justice. I ordered my dress made to order, and despite my challenging body shape, when it arrived it fitted like a glove! I will be recommending 27dress to all my friends and family. Thanks again for making my dream wedding dress become a reality.
I was so pleased with this dress when it came. It looks exactly like the picture. It is a little big but I was anticipating that. I just ordered from the size chart and did not do the custom sizing. I was so nervous ordering a dress on the Internet for such a special day but I am very pleased! I will feel beautiful on my wedding day! Thanks 27dress!
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