Extra 10% Off. Code: 27NEW
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Receiving Time = Processing time + Shipping time
This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.
1) Worry-free returns are available for standard sizes within 30 days. Custom sizes are final sale.
2) Please make sure they are in their original condition - unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
This is a measurement of the fullest part of your bust or body circumference at the bust. It is a body measurement which measures the circumference of a woman's torso at the level of the breasts.
Wrap the tape around the fullest part of your bust and center the tape on your back so it's levelled all the way around.
Tips:
- This isn't your bra size!
- Your arms should be relaxed, and down at your sides.
- Wear the bra you're planning to wear with your dress when taking this.
This is a measurement of your natural waistline, or the smallest part of your waist.
Run tape around natural waistline, keeping tape parallel with floor. Bend to one side to find natural indentation in torso. This is your natural waist.
This is a measurement around fullest part of your buttocks.
Wrap tape around the fullest part of your hips, which is usually 7-9" below your natural waistline. Keep tape parallel with floor all the way around.
This is the distance from your hollow to the hem of the dress.
Hold the measuring tape at your hollow while a friend pulls it down to the length you want your dress.
Tips:
- When taking this measurement, stand straight with your feet together.
- We define knee length as the area just below your knee caps.
- Measuring too high may result in a dress that is too short.
- If this is a floor length dress please make sure you measure without wearing shoes.
Size Chart Tips:
To ensure the best fit, please carefully follow the measurement instructions above. Use a flexible measuring tape and measure yourself while wearing undergarments similar to those you will wear with your dress.
Important Tips:
If you have any questions or need assistance, feel free to contact us via the online chat at the bottom right corner or email our support team at service@27dress.com for personalized help.
I am very satisfied with the service, the quality of this gorgeous wedding gown I ordered, and it only took several days from the dispatch day until I received the shipment from DHL. I will highly recommend this company to my friends and family. They have been provided me with an extraordinary customer service. Thank you very much! I really appreciated your help and your patience!
I bought the dress for my daughter for her wedding next month. When we first saw the dress, she felt in love with this dress and we purchased the dress at once. Thank you guys for the ornate gown.
I am plus sized and was very skeptical about ordering my wedding dress online. I received my dress much faster than anticipated. When it arrived, I hesitated with looking at it and trying it on because I did not want to be disappointed. I am happy to say that my dress fits perfectly and I look beautiful in it! I can't wait for my fiance to see me walking down the aisle in this dress to become his wife! Thank you so much for your service and assisting me to become a beautiful bride!
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